Refund Policy
Conditions for a return
You have 30 days after delivery to ask for a return. In other words, the request must be opened during the 30-day period following receipt.
We require the item to be unchanged from its delivered condition. It may not be worn or used, must retain its tags and original package, and must be accompanied by a receipt or other purchase proof.
Authorization begins with a message to arjunbhaig985@gmail.com. Only after authorization should the parcel be addressed to 1042 Broad St, Newark, New Jersey, 07102, United States.
We provide approved customers with a return-shipping label plus instructions for the method and destination. A parcel dispatched without prior acceptance cannot be processed. arjunbhaig985@gmail.com remains the contact for any return inquiry.
When an order has an issue
Review the order directly after receipt. Notify us right away if it contains a defect, arrives damaged, or includes the wrong item; that allows us to evaluate and resolve the issue.
Goods that are final sale
No return is offered for perishables such as flowers, plants, or food, bespoke items such as personalized goods or special orders, or personal-care goods such as beauty products. Gases, flammable liquids, and other hazardous materials are likewise ineligible. We welcome questions about an individual item.
Gift cards and products sold on sale are final and not returnable.
Exchange procedure
Rather than holding an exchange, the fastest process is to send the current item back and, after acceptance, make an independent purchase of the replacement.
EU orders: cancellation within fourteen days
A customer receiving merchandise in the European Union has 14 days to cancel or return for any reason without giving a justification, despite the terms above. The merchandise must still satisfy the original-condition rules: unused or unworn, tagged, in original packaging, with a receipt or proof of purchase.
Refund processing
After we receive and examine the return, we tell you both that it arrived and whether it has been approved. Approval results in an automatic refund to the payment method originally used within 10 business days. Banks and card companies can require extra posting time.
If the refund remains absent more than 15 business days after approval, contact arjunbhaig985@gmail.com.